Customers are welcome to make their own pick-up arrangements from our Loganholme premises.
Alternatively, we can book freight on your behalf. Our preferred sub-contract carriers cover most locations within Australia. These carriers offer Standard Delivery Service to Ground Floor (unpacking, placement, rubbish removal not included). Goods can be delivered to your business premises if you prefer to unwrap and check and handle onwards freight.
Please Note: carriers are not insured to move or handle your existing furniture. For large pieces that require anchoring to walls, we recommended the services of a builder or carpenter.
Do you have an installation team to assist your clients with unwrapping, placement of furniture, rubbish removal, assembly and anchoring wall units? If not, we have contacts to assist in SOME locations. POA.
To request a delivery quote, please email firstname.lastname@example.org with your Delivery Address and a proposed list of items.
Delivery Disclosure Form
The carriers we select are covered for fire, collision and overturning of vehicles whilst in transit. Insurance covering breakages, scratches, marks, dropping of furniture whilst being loaded or unloaded, theft or non-delivery of goods is a separate insurance known as 'Household Goods in Transit Insurance'. If required by the customer, this type of cover is to be arranged by the customer and can be obtained through most insurance brokers.
Measuring for your Furniture Delivery
Before placing your order, it is important that you carefully consider where the furniture piece will be placed and how it will be placed there. Check and measure potential delivery obstacles such as
- Ceiling Heights
- Stair Railings
- Corners of Walls
- Stair Cases
- Elevator Doors
Arranging Your Own Collection
When arranging you or your clients to collect from our Loganholme warehouse premises, we request that you:
- Provide minimum 48 hours notice before pick-up day
- Please bring person/s to assist you
- Please bring blankets to protect goods & your vehicle
- OH&S prohibits our staff from loading into private vehicles